Returns & Cancellation Policy

You may return your purchase to us for an exchange or refund within 28 days of the invoice date. Simply notify us by email and post the item(s) back to us at the address below.

If you cancel your order in full within 7 working days of receiving your goods we will refund the full amount, including the initial standard postage and packing charges, in accordance with the Distance Selling Regulations. You will have to pay the costs of sending the item(s) back to us. We do not refund any postage charges if you cancel after the 7 days allowed, or if you only cancel part of your order.

The returned goods must be in new, unused and saleable condition with original labels and swing tickets attached. When returning your item, please wrap securely and enclose your order number and proof of purchase. G.H.Hurt and Son will refund the purchase price to you within 28 days of the receipt of the returned goods. The customer is responsible for the postage costs incurred when returning items.

Sadly we cannot be responsible for parcels that fail to reach us so we recommend you obtain a proof of postage from your post office by using Royal Mail Registered Post or similar.

Please note that if you fail to take reasonable care of the goods G.H.Hurt and Son reserves the right not to accept the return.

If you wish to return or exchange any item please send directly to:

CUSTOMER RETURNS
G.H.Hurt and Son
65 High Road
Chilwell
Nottingham
NG9 4AJ